Help centre

How can we help?

Answers about events, notifications, your account and the Malmö data sources behind the app.

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Email support

Report a bug, ask about your account, or send feedback about the app.

Privacy requests

Access, correct or delete the personal data linked to your account.

Read the privacy policy

For organisers

Get your event, venue or offer listed in front of Malmö residents.

Contact the team

Frequently asked questions

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Is Pulse Malmö free to use?: Yes. Browsing events, places, transport and weather is free. Some listings link out to a third-party ticket seller, and those purchases are handled entirely by that seller.
Do I need an account?: No. You can browse everything without signing in. An account is only needed if you want your favourites and notification preferences synced across devices.
Where does the event data come from?: Events are aggregated from public listings, venue calendars and organisers who submit directly. We refresh the feed continuously, so times and prices can change — always confirm with the organiser before travelling.

Still stuck?

Send us the details and we will get back to you as soon as we can.

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