FAQ

Frequently asked questions

The questions our team is asked most often about Pulse Malmö.

Is Pulse Malmö free to use?
Yes. Browsing events, places, transport and weather is free. Some listings link out to a third-party ticket seller, and those purchases are handled entirely by that seller.
Do I need an account?
No. You can browse everything without signing in. An account is only needed if you want your favourites and notification preferences synced across devices.
Where does the event data come from?
Events are aggregated from public listings, venue calendars and organisers who submit directly. We refresh the feed continuously, so times and prices can change — always confirm with the organiser before travelling.
How do notifications work?
Notifications are opt-in per category. You choose which topics you care about, set quiet hours, and can switch to a single daily digest instead of individual alerts. You can change this at any time in Settings.
Why does the app ask for my location?
Location is only used to sort events and places by distance and to centre the map. It never leaves your device unless you explicitly save a location-based favourite. You can deny the permission and still use the whole app.
How do I delete my account and data?
Use the data deletion page to send a request from the email address linked to your account. We confirm and remove your data, then email you when it is done.
Something in the app is wrong or missing.
Please tell us. Send the event or venue name, what you expected and what you saw. Reports from residents are how the Malmö data set gets better.
Can I get my event or business listed?
Yes. Email us with the event details, or a link to the listing, and we will review it. Venues and recurring events can be added as a permanent source.